Agents managing dock, yard, and terminal slots
Drivers book by phone or chat in their own language, 24/7. Slots get confirmed, and your team handles only the exceptions.
Your time slot management still runs on calls and spreadsheets
Queues at the gate
Vehicles arrive in the same hour and queue for a free slot, while detention and demurrage charges keep running.
Bookings lost to missed calls
Drivers call after hours, mid-shift or in another language, and every call nobody answers leaves a slot empty.
No-shows nobody sees coming
Unconfirmed slots sit on the schedule as if they're booked, so capacity stands idle and throughput quietly drops.
Dock scheduling that runs itself
Start with a fixed-scope pilot on a set slice of bookings and scale to an agent that runs your schedule end to end.
Confirmed bookings 24/7
Bookings and confirmations land on a mirror of your schedule, ready for your dispatcher to approve. A paid 7-day pilot; nothing touches your live systems.
Every channel, straight into your schedule
Bookings land straight in your dock, yard or terminal schedule, around the clock, while freed slots are offered to the waitlist.
An agent that runs the booking desk
Booking, confirmation and rescheduling run end to end according to your rules. Requests outside them go to your dispatcher, with the full context attached.
Built for GDPR and EU AI Act requirements
AI that says it's AI
Every call and message to a driver, carrier or customer opens by saying it comes from an AI agent, as the AI Act requires.
Your rules decide every booking
The agent books, confirms and reschedules only within the windows and priorities you set. Everything else goes to a person.
Work data only
Only work channels are processed, and only data tied to shifts and slots. Nothing outside working time is collected or stored.
Recordings where you want them
In the pilot, call recordings are shared by export on request. From Expand, they're stored and played back in your own environment.
Start with a pilot
A paid, fixed-scope pilot with a result on your own data in 7 days — nothing is written to your live systems. Volume agreed up front.
Impact on your bottom line
Cut detention & demurrage by ~35%
Bookings and confirmations run around the clock, so vehicles stop queueing at the gate and waiting charges fall.
Lift throughput by ~18%
Free slots are filled from the waitlist, and capacity stays in use, so the same site handles more trucks and trailers a day.
Fewer no-shows
Every booking is confirmed by text or call, so an empty slot is spotted well before the loading/unloading is due.
Built for real logistics operations
bookings and confirmations completed without an operator
of slot confirmations handled with no operator involved
to answer every call, so drivers never wait in a hold queue
- Warehousing & distribution centers
- Ocean & multimodal freight forwarders
- Air freight forwarders
- Inland & barge operators
- Road haulage & trucking carriers
- Drayage & port logistics
- E-commerce & cold-chain 3PLs
- Shippers with in-house logistics (BCOs)
- Last mile delivery
Why Platform24
On top of your stack
We integrate over your existing TMS, WMS, ERP and communication channels. No legacy migration, no system replacement, no downtime.
Your custom logic, not a generic model
AI agents are based on the exact rules, constraints, and workflows your business already relies on. Not a raw model you need to train.
Built with proven logistics engines
Every solution uses production-tested engines and guardrail gateways. The initial setup takes days, and scaling moves just as fast.
First result in 7 days
We deliver a pilot project in a week, measured against defined metrics on your own data. Fixed scope, timeline, and price.
14+ years of engineering behind the AI
Years of shipping production software, now applied to agentic AI for logistics. You get the pace and ambition of a new AI product with the reliability of a team that's delivered for over a decade.
Frequently Asked Questions
Automate your dock & yard scheduling
Start with a set volume of bookings and see how much of the calling, chasing and confirming comes off your team’s desk.