AI agents that process every incoming document
Email attachments, WhatsApp photos, scans and odd formats become structured records in your TMS or ERP. Your team checks only what's flagged.
Every document your TMS misses becomes manual work
Documents that skip the system
Attachments, WhatsApp photos and odd formats arrive outside your TMS, so your team retypes fields by hand every time.
Mismatches that reach payment
A wrong weight, price or quantity slips past a busy team and gets paid before anyone compares the documents.
Rate sheets in multiple formats
Each carrier sends tariffs in its own layout, so one current rate base costs hours of copying between files.
From inbox to system of record, checked along the way
Start with a fixed-scope pilot on documents from your inbox and WhatsApp and expand to an agent that manages your document flow from start to finish.
Shipment requests, ready to confirm
Documents from email and WhatsApp become shipment requests, with doubtful fields flagged for human review. A paid 7-day pilot; nothing touches your live systems.
Straight into your TMS, WMS or ERP
Documents go straight into your TMS, WMS or ERP, high-confidence ones created automatically, and more channels such as shared drives and portals get connected.
An agent that runs your document flow
The agent captures documents automatically, checks every set before departure or payment, keeps rate sheets current, flags exceptions and escalates to your team.
Built for GDPR and EU AI Act requirements
No signatures by AI
Agents never sign legally binding documents. Signing stays with your authorised staff through your trust service provider.
Works with eFTI and eCMR
The agent reads, checks and prepares freight documents and exchanges data with your certified eFTI and eCMR platforms.
Only the fields that matter
Only the fields your process needs are extracted, the rest is left alone. From Expand, it all runs in your own environment.
Nothing unchecked goes in
Every extraction is logged, and a field only enters your system when it passes confidence or a person confirms it.
Start with a pilot
A paid, fixed-scope pilot with a result on your own data in 7 days — nothing is written to your live systems. Volume agreed up front.
Impact on your bottom line
Cut DSO by ~10%
Closing documents are captured and checked on delivery day, so invoices go out days earlier and cash comes in sooner.
Prevent ~5% of overpayments
Packing list, invoice and bill of lading are reconciled before payment, so wrong prices and weights never get paid.
Process document sets ~3× faster
Fields are filled in automatically and your team only confirms what's flagged, instead of typing every line by hand.
Built for real logistics operations
extraction accuracy on key fields such as dates, amounts and IDs
supported, including documents that mix several languages
extracted as structured data, along with handwritten fields
- Warehousing & distribution centers
- Ocean & multimodal freight forwarders
- Air freight forwarders
- Inland & barge operators
- Road haulage & trucking carriers
- Drayage & port logistics
- E-commerce & cold-chain 3PLs
- Shippers with in-house logistics (BCOs)
- Last mile delivery
Why Platform24
On top of your stack
We integrate over your existing TMS, WMS, ERP and communication channels. No legacy migration, no system replacement, no downtime.
Your custom logic, not a generic model
AI agents are based on the exact rules, constraints, and workflows your business already relies on. Not a raw model you need to train.
Built with proven logistics engines
Every solution uses production-tested engines and guardrail gateways. The initial setup takes days, and scaling moves just as fast.
First result in 7 days
We deliver a pilot project in a week, measured against defined metrics on your own data. Fixed scope, timeline, and price.
14+ years of engineering behind the AI
Years of shipping production software, now applied to agentic AI for logistics. You get the pace and ambition of a new AI product with the reliability of a team that's delivered for over a decade.
Frequently Asked Questions
Stop typing what your systems should read
Start with a limited set of documents and see how much of see how much manual routine comes off your team’s desk.